Incident Management Platform · View 23 of 34 · 5 · Runtime
Decisions
- Quorum decides what the record says. It does not decide whether a human is paged. A cell that cannot reach a majority switches to minority mode: it pages from its last coverage snapshot, keeps escalation state in a local log, and accepts acknowledgements it can receive (ADR-04).
- Minority mode is visible in every message it sends and pages the platform rotation on carrier B, so nobody mistakes a partitioned cell for a healthy platform.
- On reconnection the minority log is replayed through the reconciler. Duplicate incidents are linked and labelled as partition duplicates, not merged silently, so the review sees what actually happened.
Why this is safe
- The worst outcome of two cells paging independently is two pages for one problem. The worst outcome of refusing to page without quorum is no page during the only event the outpost exists for.
Risks
- An acknowledgement received by the majority side does not stop a minority-side escalation until the partition heals. Accepted: the responder may be called again, and the call says the platform is partitioned.