1. Negotiation intermediate

    A large partner's integration contract asks for 99.99% availability and a 200 ms p99 on your API, with penalties. Your service currently runs at 99.9% and 400 ms p99. What do you agree to, and what do you trade for it?

    2 min answer slaerror budgetpenaltiespartners
  2. Negotiation beginner

    A launch date is announced to customers before the architect has said anything. The design needs about eleven weeks and the date gives eight. Nobody objects and the team starts. Trace what happens week by week and name the week the date really breaks.

    3 min answer negotiationscopedeadlinessilence
  3. Negotiation intermediate

    An architect must agree an integration contract with an external partner whose interests differ. What negotiating approach produces a durable technical agreement?

    2 min answer negotiationcontractsinterestspartners
  4. Negotiation advanced

    Product wants a date the design cannot meet. How do you approach the conversation?

    2 min answer negotiationinterestsoptionstradeoffs
  5. Negotiation advanced

    SAP has published that mainstream maintenance for the SAP Business Suite 7 core applications runs to the end of 2027, with optional extended maintenance from 2028 to the end of 2030 at a premium of two percentage points on the maintenance base. Your conversion programme is estimated at 30 months and has not started. Which date do you take into the funding conversation, and what would be wrong to conclude from the published one?

    3 min answer sapvendor maintenancedeadlinesprogramme planning