Programmable Messaging API · View 19 of 22 · Operations
Decisions
- Row three is the reason the view exists: delivery-rate collapse, unknown share, projection lag and bulk starving interactive are all invisible to conventional monitoring.
- Unknown share is tracked per route and treated as a route-quality signal, so a carrier that never reports loses traffic rather than hiding.
- Cost per segment and observed quality are reported together, because least-cost routing that halves delivery rate is not a saving.
Assumptions
- Interactive queue age p99 ≤ 3 s regardless of bulk volume; receipt visible p95 ≤ 2 s.
- Platform compute ≤ 8% of carrier segment cost, of which the ledger and receipt write path is ≤ 35%.
Risks
- "Accepted but never attempted" should always be zero; an alert that never fires is the one most likely to be deleted.