Term Kind Topic What it is
Provisioning Reconciliation Orphan Sweep, Convergent Provisioning practice Self-Service Provisioning Running a scheduled comparison between what a self-service platform intended to create and what actually exists in the cloud account, so partial failures become a tracked number rather than an invoice surprise.
Provisioning Self-Service practice Self-Service Provisioning Teams obtaining infrastructure without a ticket, within bounds that make the request safe by construction rather than by review.
Self-Service Provisioning practice Self-Service Provisioning A developer obtaining infrastructure through an automated interface bound by policy, with no ticket and no human approval in the path.
Ticket Ops Ticket-Driven Operations concept Self-Service Provisioning An operating model where teams obtain infrastructure and change by requesting it from another team, making that team a queue.