Term Kind Topic What it is
Managed Service Upgrade Window concept Managed Services The period during which a provider may apply patches or version upgrades to a managed service, usually involving a failover or brief unavailability.
Managed Services concept Managed Services Paying a provider to operate a component — usually the right default, with a small number of genuine reasons to self-manage.
Shared Responsibility Model concept Managed Services The division of duties between provider and customer, which shifts with the service model and is routinely misunderstood in the customer's disfavour.