Term Kind Topic What it is
Alert on Symptoms Symptom-Based Alerting concept Alerting Paging on user-visible impact rather than on internal conditions that may or may not cause it.
Burn Rate Alerting Multi-Window Multi-Burn-Rate, SLO Burn Alert, Budget Consumption Alert pattern Alerting Alerting on how fast an error budget is being consumed, across multiple time windows simultaneously, so that a sudden outage pages immediately while a slow erosion opens a ticket.
Page and Ticket Routing practice Alerting Deciding for each monitored condition whether it warrants immediate human interruption or asynchronous handling, and enforcing the distinction.