Structural View discovery intermediate

Application Landscape Diagram

Every application in the estate placed against the business areas it serves, so duplication and orphans become visible.

flowchart TB
  subgraph sell["Sell"]
    direction LR
    s1["CRM<br/><i>SaaS · Sales</i>"]
    s2["Quoting<br/><i>bespoke · Sales</i>"]
    s3["Pricing A<br/><i>legacy · Sales</i>"]
    s4["Pricing B<br/><i>legacy · Regional</i>"]
  end
  subgraph fulfil["Fulfil"]
    direction LR
    f1["Order Mgmt<br/><i>bespoke · Ops</i>"]
    f2["WMS<br/><i>COTS · Ops</i>"]
    f3["Carrier Portal<br/><i>SaaS · Ops</i>"]
  end
  subgraph support["Support"]
    direction LR
    b1["ERP<br/><i>COTS · Finance</i>"]
    b2["Billing<br/><i>mainframe · Finance</i>"]
    b3["HRIS<br/><i>SaaS · HR</i>"]
    b4["Expenses<br/><i>SaaS · unowned</i>"]
  end
  s3 -.->|"same capability"| s4

What it is

The estate laid out against the business, one box per application, annotated with type and owner. It is deliberately a map rather than an integration diagram — the arrows are kept out so that the picture stays readable at fifty or five hundred applications.

The dotted line in the example marks the finding: two systems doing the same job for different regions. That, and unowned systems, are what the artifact exists to surface.

When you produce it

At the start of a rationalisation, a merger integration or a cost programme, and whenever somebody asks "how many systems do we actually have?" and nobody can answer within a factor of two.

Who reads it

Executives and finance, who see duplication and spend. Enterprise architects, who use it as the inventory everything else references. Application owners, who usually discover a neighbour they did not know existed.

What good looks like

  • Bands are business areas, not departments, so the map survives reorganisation.
  • Each box carries type (COTS, SaaS, bespoke, legacy) and a named owner.
  • Duplication is annotated, not left for the reader to spot.
  • Unowned applications are marked. They are the cheapest wins and the biggest risks at the same time.
  • Sourced from a maintained inventory, with a date on the page.

Common mistakes

  • Adding integration arrows until it is unreadable — that is a different artifact.
  • No ownership column, which removes the ability to act on anything.
  • Counting environments as applications, inflating the number and the conclusions drawn from it.