Customer 360 & Real-Time Risk Intelligence Platform · View 01 of 20

System Context

Who uses the platform, which systems of record feed it, and what consumes its output — the boundary of scope, with no internal components shown.

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In scope

Ingestion of customer, transaction, product, digital-interaction and external-event data
Raw retention, conformance, curation and publication of the customer golden record
Near-real-time enriched event publication for risk and fraud consumers

Out of scope

Fraud model training and scoring logic — owned by the risk domain
Case management and investigator workflow
Source system remediation; the platform reads, it does not correct at source

Boundary constraints

PII leaves source systems tokenised; clear values never land in the lake
No source system is modified to accommodate the platform beyond enabling CDC
External feeds arrive under existing vendor contracts and their licensing terms