Multimodal RAG Platform  ·  View 01 of 16

System Context

C4 Level 1. Who uses the platform, which content sources feed it, and which external services it depends on.

Editable source SVG draw.io All views
Content sources
Content sources
SharePoint / Drive
SharePoint / Drive
Confluence / Wiki
Confluence / Wiki
Object Store Drop
Object Store Drop
Media Archive
Media Archive
People
People
Knowledge Worker
Knowledge Worker
Content Curator
Content Curator
Platform Admin
Platform Admin
AI model services
AI model services
Claude API
Claude API
Embedding Service
Embedding Service
Speech-to-Text
Speech-to-Text
Multimodal RAG Platform
Ask across every modality
Multimodal RAG Platform...
Enterprise services
Enterprise services
Identity Provider
Identity Provider
SIEM
SIEM
Enterprise Search
Enterprise Search
asks questions
asks questions
uploads, corrects
uploads, corrects
tenants, policy
tenants, policy
delta crawl
delta crawl
page sync
page sync
on upload
on upload
audio, video
audio, video
generation, vision
generation, vision
text + image vectors
text + image vectors
transcription
transcription
OIDC / SSO
OIDC / SSO
audit events
audit events
answer API
answer API
Multimodal RAG Platform — System Context
Multimodal RAG Platform — System Context
External / third party
External / third party
Person or role
Person or role
synchronous
synchronous
batch
batch
event / async
event / async
v 1.0 · owner Solution Architecture · date 2026-08
v 1.0 · owner Solution Architecture · date 2026-08Text is not SVG - cannot display

Actors

  • Knowledge worker — asks natural-language questions across the corpus
  • Content curator — uploads material and corrects wrong answers
  • Platform admin — manages tenants, retention and policy

Content sources

  • SharePoint and Drive, via 15-minute delta crawl
  • Confluence and wiki pages
  • Object-store drop zone, event-driven on upload
  • Media archive for audio and video

External dependencies

  • Claude API for generation and vision
  • Embedding service for text and image vectors
  • Speech-to-text for transcription
  • Corporate IdP for OIDC single sign-on
Solution Architecture v1.0 · Enterprise Architecture · 2026-0801-system-context