<mxfile host="app.diagrams.net" agent="architecture-diagram" version="24.0.0">
  <diagram name="Who the Customer 360 Is For, and What Each of Them Gets to Do" id="04-actors-and-journeys">
    <mxGraphModel dx="1400" dy="900" grid="1" gridSize="10" guides="1" tooltips="1" connect="1" arrows="1" fold="1" page="1" pageScale="1" pageWidth="1710" pageHeight="1700" math="0" shadow="0">
      <root>
        <mxCell id="0" />
        <mxCell id="1" parent="0" />
        <mxCell id="_box1" value="People who take value from it" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#6c8ebf;dashed=1;dashPattern=8 8;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b7fa6;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="40" y="80" width="380" height="1510" as="geometry" />
        </mxCell>
        <mxCell id="_box2" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="60" y="120" width="340" height="420" as="geometry" />
        </mxCell>
        <mxCell id="n.a-agent" value="&lt;b&gt;Customer Service Agent&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;1,800 seats&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="140" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate3" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-agent">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico4" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-agent">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal5" value="Goal — Know who I am talking to before they finish saying their name, and tell whether their open case is really still open." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="210" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_jcap6" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="260" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="n.j-call" value="&lt;b&gt;Answer an inbound call&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;9,400 calls a day&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="280" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico7" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.j-call">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n8" value="&lt;b&gt;Check an order or invoice&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="360" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico9" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n8">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n10" value="&lt;b&gt;Raise a complaint&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="440" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico11" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n10">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box12" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="60" y="560" width="340" height="330" as="geometry" />
        </mxCell>
        <mxCell id="n.a-rm" value="&lt;b&gt;Relationship Manager&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;420 seats&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="580" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate13" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-rm">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico14" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-rm">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal15" value="Goal — Walk into a meeting knowing what this account bought, what broke, and what we last promised them." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="650" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap16" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="690" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n17" value="&lt;b&gt;Prepare for an account meeting&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="710" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico18" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n17">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n19" value="&lt;b&gt;Review my book&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;weekly&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="790" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico20" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n19">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box21" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="60" y="920" width="340" height="310" as="geometry" />
        </mxCell>
        <mxCell id="n.a-bi" value="&lt;b&gt;BI Developer&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;90 authors&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="940" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate22" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-bi">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico23" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-bi">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal24" value="Goal — Build a customer report on one certified dataset instead of joining five systems whose table names I do not know." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="1010" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_jcap25" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="1060" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="n.j-discover" value="&lt;b&gt;Find a certified dataset&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="1080" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico26" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.j-discover">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n27" value="&lt;b&gt;Build a Power BI report&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="1150" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico28" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n27">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box29" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="60" y="1260" width="340" height="310" as="geometry" />
        </mxCell>
        <mxCell id="n.a-ds" value="&lt;b&gt;Data Scientist&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;35 users&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="1280" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate30" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-ds">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico31" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-ds">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal32" value="Goal — Pull a governed cohort into a notebook with the personal fields already masked, without raising a ticket first." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="1350" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_jcap33" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="1400" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n34" value="&lt;b&gt;Pull a masked cohort&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="1420" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico35" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n34">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n36" value="&lt;b&gt;Publish a score back&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="1480" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico37" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n36">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box38" value="People who run and govern it" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#b85450;dashed=1;dashPattern=8 8;verticalAlign=top;align=left;spacingLeft=34;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#b85450;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="460" y="80" width="380" height="1080" as="geometry" />
        </mxCell>
        <mxCell id="_ico39" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_box38">
          <mxGeometry x="9" y="7" width="20" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_box40" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="480" y="120" width="340" height="360" as="geometry" />
        </mxCell>
        <mxCell id="n.a-steward" value="&lt;b&gt;Data Steward&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;Customer Data Team&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="140" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate41" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-steward">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico42" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-steward">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal43" value="Goal — Prove where every attribute on the 360 came from, and merge two records without anyone losing history." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="500" y="210" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap44" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="500" y="250" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="n.j-merge" value="&lt;b&gt;Resolve a duplicate customer&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="270" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico45" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.j-merge">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n46" value="&lt;b&gt;Certify a dataset&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="330" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico47" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n46">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n48" value="&lt;b&gt;Answer a lineage question&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="390" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico49" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n48">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box50" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="480" y="500" width="340" height="300" as="geometry" />
        </mxCell>
        <mxCell id="n.a-sre" value="&lt;b&gt;Platform SRE&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;follow the sun&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="520" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate51" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-sre">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico52" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-sre">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal53" value="Goal — Find out that a source has gone slow before the contact centre tells me." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="500" y="590" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap54" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="500" y="630" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n55" value="&lt;b&gt;Triage a slow query&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="650" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico56" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n55">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n57" value="&lt;b&gt;Handle a source outage&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="720" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico58" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n57">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box59" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="480" y="830" width="340" height="300" as="geometry" />
        </mxCell>
        <mxCell id="n.a-dpo" value="&lt;b&gt;Privacy Officer&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;DPO office&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="850" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate60" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-dpo">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico61" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-dpo">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal62" value="Goal — Answer a subject access request inside the statutory window without a manual trawl through six systems." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="500" y="920" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap63" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="500" y="960" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n64" value="&lt;b&gt;Fulfil a DSAR&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="980" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico65" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n64">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n66" value="&lt;b&gt;Approve a masking exception&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="500" y="1050" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico67" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n66">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box68" value="Systems that consume it" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#6c8ebf;verticalAlign=top;align=left;spacingLeft=34;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b7fa6;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="870" y="80" width="380" height="810" as="geometry" />
        </mxCell>
        <mxCell id="_ico69" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,iVBORw0KGgoAAAANSUhEUgAAADAAAAAwCAYAAABXAvmHAAAABmJLR0QA/wD/AP+gvaeTAAAB40lEQVRoge3Yz6sOURzH8dfjXlfuQkoW6ooiIUk2imRna+kvYCMLUlIsWNhYKFtZKUp3y80/YGOHKD+6RCGJErnyazF3MsbM85z73HnmTDnv+tQ0c2bm8znnzJyZL4lEIpH4n+k1dJ21mMJKfMFjvG7o2iNjChfwFL8q9ARnsTqWwTrGcE7W01XGy/qEo5ob7UWxAjPCjJd1DRPtW/7DOG4bznyuqyKOxPkAgyE6jD24IXtOPmMWV7B9VObX4WtDAb73OfYDZ4xglC41ZD5UJ5s038PLlgPMYUOIuSUBbTbJ3vltMoFDIQ1DArRtPmdvSKOQALFW0kXfdxlO4IV253+uOyEmx2v2b8U0tgTHbZ57w564Ex/E6fWynuE4loeaX4VXHTBe1kNsCwlwuQNm6/RuUIg1+NYBo/30SGk6FV+jB7G0X8IOsBlH6g5Oi9/DIZotmi6OQKwVd6Gsl33e4O8AUf+WFsjGfKMYoPNVhAKT+UYxwIMIRoblTdXO3eI/oCGakxUX/qGHux0wOEg3q8zn7JP9l8Y2Waef2NUvAJzqgNE6XRxknmwqnZ5PG9twUdfVf/5Xsh/3O2D8I46pKbUMqr+MzQc5gB2y1Xqy7xnN8BbPcUtWknzfwj0TiUQikWif37lJeEKjXHZHAAAAAElFTkSuQmCC;" vertex="1" parent="_box68">
          <mxGeometry x="9" y="7" width="20" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_box70" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="890" y="120" width="340" height="230" as="geometry" />
        </mxCell>
        <mxCell id="n.a-desk" value="&lt;b&gt;Agent Desktop App&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;60 rps at peak&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#f5f5f5;strokeColor=#8c8c8c;fontColor=#333333;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="910" y="140" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico71" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-desk">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal72" value="Goal — Get the whole customer panel in one call, in under two seconds, or a clear reason why not." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="910" y="210" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap73" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="910" y="250" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n74" value="&lt;b&gt;Load the customer panel&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="910" y="270" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico75" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n74">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box76" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="890" y="370" width="340" height="230" as="geometry" />
        </mxCell>
        <mxCell id="n.a-ai" value="&lt;b&gt;Customer AI Assistant&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;Azure OpenAI&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#f5f5f5;strokeColor=#8c8c8c;fontColor=#333333;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="910" y="390" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico77" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-ai">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal78" value="Goal — Answer in the caller's words using only what the agent asking is allowed to see." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="910" y="460" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap79" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="910" y="500" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n80" value="&lt;b&gt;Answer a grounded question&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="910" y="520" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico81" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n80">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box82" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="890" y="630" width="340" height="230" as="geometry" />
        </mxCell>
        <mxCell id="n.a-partner" value="&lt;b&gt;Partner Portal&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;4 partners&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#f5f5f5;strokeColor=#8c8c8c;fontColor=#333333;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="910" y="650" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico83" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-partner">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal84" value="Goal — Read the subset of the 360 our contract allows, and nothing beyond it." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="910" y="720" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap85" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="910" y="760" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n86" value="&lt;b&gt;Fetch an entitled subset&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="910" y="780" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico87" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n86">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box88" value="Machines that act unasked" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1290" y="80" width="380" height="950" as="geometry" />
        </mxCell>
        <mxCell id="_box89" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1310" y="120" width="340" height="300" as="geometry" />
        </mxCell>
        <mxCell id="n.a-ecid" value="&lt;b&gt;ECID Resolution Job&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;nightly, 02:00 UTC&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#e1d5e7;strokeColor=#9673a6;fontColor=#3a2b44;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="1330" y="140" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico90" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-ecid">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal91" value="Goal — Reconcile every new source identifier to one enterprise customer before the business day starts." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1330" y="210" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap92" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1330" y="250" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n93" value="&lt;b&gt;Resolve new identifiers&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="1330" y="270" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico94" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n93">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n95" value="&lt;b&gt;Publish crosswalk deltas&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="1330" y="330" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico96" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n95">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box97" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1310" y="440" width="340" height="300" as="geometry" />
        </mxCell>
        <mxCell id="n.a-sched" value="&lt;b&gt;Cache Refresh Scheduler&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;Denodo Scheduler&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#e1d5e7;strokeColor=#9673a6;fontColor=#3a2b44;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="1330" y="460" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico98" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-sched">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal99" value="Goal — Keep each cached view inside its declared freshness window without stampeding the source." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1330" y="530" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap100" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1330" y="570" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n101" value="&lt;b&gt;Refresh on schedule&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="1330" y="590" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico102" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n101">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n103" value="&lt;b&gt;Invalidate on ECID change&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="1330" y="660" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico104" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,iVBORw0KGgoAAAANSUhEUgAAADAAAAAwCAYAAABXAvmHAAAABmJLR0QA/wD/AP+gvaeTAAADoUlEQVRoge3ZT4hVVRwH8E/jjNFoLRQNpKaF/aEiV2KLahNpUZpk5qogKMgW7SJyEUWtyk27/kEZVFAYBJGRGUEF0SLK/uhQm8hSCyqkZhqncV6L8y5e7zvnvnuv89514Rd+MO++77nne37vd37n/H7DWbSLc9oW0MUYNmMjVmMJjuJzvIkf2pPWHxvwIzoJm8NLWNqWwDI8IAhMic/bfqxoR2YcG1QXn9knWNSG2CLGlIdNmd3fgt4ebBUXdwJ78DJ+SnAODl9uL3aJi9+Y44xjX4TXETJVq/hUr6j3I7y1EV4Ht2SEkUErTWBx5NmRyLPDifFLsj/aWsD3kWc3CmGTx6bE+MmFlVMfqU28TwibVcIZ8XeEc8AZcIMYxSHN0uiDLeiN4iH1xf8qF/9tYxTfqbeAu1tRWoKbMK+a+M+cAbEfw/P6i5/C5bHBo8PRCK7ErbgEFzrpzfMrjN2hxZrgGnyoWcbpYLcWQ+cO4edvKn4SFwxddRfX43gfgWX2D64euuouxoSYbSp+HtuqTFRlEy/FhHCAHBEOk06fMdtwWeK7X4TFzZeMfw9vVdBWipuxF7NO9c7PeBrLS8a+Le7V7acrqgrGhVZGv5/5T2GRMUxG+O8MVHUXi/FxZPKUzTm1isrwe4T75IC1g2dKxKbsmHD9zeNAhPfBoMVfjJkGC+jghcK73kjwHrPAp3/+hHsYOyOcb/G40Oq7DY8IaTKPY1gpbHjYImzkGKa77yrDlJCtarUW39XrsaNYVuA9GuF1cG2OM4KvE7y6NocXVWgtfhkZ/GqEN5GYaEuBt0a8JGxq0dZivqj/NyI2dg9J3U2mC5+/EYryPxL8ulgjXOySrcWdelc9i3U5ziLxM+I/6YNtAq+p3wdN2X35l+c38VVCiVe8us50BRwW7vNrIyJ3467EAjKsEBq6q/W2T4pYjvVC7VDEwa7WKPZq5pUb+ghqgnF8lJgv2VpcJ/Qo64jfMwDxGfq2FmPYlRgUs+O4YiDSA1Yl5t1aNmil+F0mZk8NSHiG7Yl5r8sIqVrzTmFjlmG/EHKzQnZayNLvPNwuZMbiATYtJIRi2u7BK9KenxKK9QzPlnAX2l6v5oPghdR14J4cb73qzanTtRlcWnUBhHT1V+Elz+W+XyZcuobl/XvriM+wyUkPf4Fzu89HhNp1WJ5vJD7DDqEdni9cnhiC8Ckh5pNhU6fjdZEQLoSiZLPB/YfnBH7DVypkm7NoE/8DplKpezcBhZ8AAAAASUVORK5CYII=;" vertex="1" parent="_n103">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box105" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1310" y="770" width="340" height="230" as="geometry" />
        </mxCell>
        <mxCell id="n.a-score" value="&lt;b&gt;Model Scoring Job&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;daily, Databricks&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#e1d5e7;strokeColor=#9673a6;fontColor=#3a2b44;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="1330" y="790" width="300" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico106" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,iVBORw0KGgoAAAANSUhEUgAAAIAAAACACAYAAADDPmHLAAAABmJLR0QA/wD/AP+gvaeTAAAMf0lEQVR4nO2dW8wdVRXHf71QCxSptSIttFURC1REqJXirRZbg2ijwahEEyXG2EQfjJeoD8ZrNN4e1Bi88OA9GhMwsVESKogKQstNQIqilkIR0fK1WGil/WzHh/1te77TM+fs/561Z885Z/7JfullZs3MOvvyX2v9F4wvlgObgM3A2ZltaVEjFgCfBw4AxdSYBL4FnJTRrhaJcQzwbmAXRz5899gDfAR4SiYbWyTCOuAeyj989/gL8KYslrYwxZnALwn/8N3jOuDc2q1uURkLga8C/yX+4/txCPg+sKjWJ2gRhTnA+4B/U/3Dd48ngE8Cx9b1MC3CMQN4C3A/2kf9GXCV+H92AJdO3bNFA7AS+C3aR7wHuKjjGquB34vX2Aq8NOmTteiLU3Bn90OEf7SHcUfBWT2uNwO3898hXO8w8FPgWeZP16IUx+HO6nsJ/1D7ceTPUxtw/RaRqPILfXbE/RbjZhjlJPF3ymeYFhXwYuBG9DX6ZQb3Pg/4tXjv24A1BvceeyzBncEPE/7ydwJvx36Xvg74o2BHgQs2nWZsx1jgeNyZ+z+Ev+w6zuk+nvAvwa6DOFLqxIR2jQxm4n69/yD8BXum7uQa7XwabtP3pGDnoziSanaNdg4V1gJ3oE2x1wEvzGHsFE7HbTIVm+8FXpvD2KYi5iXeR7OidWuB29GeYTPw/BzGNgXz0afR3TQ3Xh9zTPWJKM+o39x8mI3bSP2T0XxRMURSkx3bFOuAuxiPqTKGSGra0mYGn4CpfPhtwMU5jDXGecD1aM9+LXBOBlvNsQB3Bp4k/OH9cWnU6NQNuFSz0PeQ43hrhmNwH3EP4Q98gNEnTGKIJE9wza3f3DioCZgFbnl4Tg5jM8GnpisnoAdJQ3Gb4Vz0oMkWxjupYjnwc/T9QaMQk4D5EG4qnJnB3ibiQsJZ0L2ZbDwKMQmY+3BT3wkZ7G06fBzkYRruADNwSZE70Ha038GdjVv0xzzgM7gfS693eX02y4AXoSdg3gRckMPYIUd3zuMe3IybZdlcAvwQLTHjr8AlOYwdMawCvkgmGtzz2o8T/uEfZ8jOrS2OxkzgHbjdeuiHnwQuZzgCNuOA+cCXgWuAFep/Vtf5q2Nu0iIJZgPvYXoZ/EHc6SsYuwn78H9iRKNXQ4p+0dbdyoVCHOBrtPltTcEK3Czc73uZO4CPVj3T4glaREGJtkoO8CnCU7L3AB/CMYMt6sEc3Dt/jPB9muQAAKeiFV8+QMOjVSOCDTiORdmkRzmAh8r+tcxfGsRkFpk4ALhf9ZuB7YE3a7l/OyzGvcvQmfhAyZ9XcgAPHwEMXXt89G+exc3HDMeiZRcfwtVXrC75exMH8Hg6Wq5fG/8Ph68vuJ/w6f1ajqiZLSr5N6YO4LEcrarnFuDlKQwZEahl8H/maCKuVgfweBXwB8HwccsBHAS1DH4Ctzz0OnpncQDQK3vHIQt4ENQyeP/O5ve5ZjYH8PAPtb/EkO4xqnUA/RBTBh86a2Z3AI9T0aa1UakEGoQL0ZbLLWhSN41xAI9VaETSsNYCDsLz0DbMsXUAjXMAjw3A3wh7+IMMTzXwIKhqIlUzqhrrAKATScNcNq2WgXmnr9q0wswBzsBNWSmqd1QiadjKplVFMctlz8QBvs70j3MY+AFuY2eJsxicyNA5fkWzy6bPwdkY+jy34eRlLHFKyb1MEkJSVfasA+4suWf3aGLZtFoe56lx66Nvv8Jc04wgL4lqye2rZ+Mm6Per5XFPkOYHFKJmap4SVgC3Ys/tq0RSKmXQQVBONam6jigyNJIDTARc0I/DwE+AZVWfpgvLgB8TTiTdCJxvbEMvnI/WW+Aa4AXGNhwHfBw3o4TacaVyg9AZoHN4ntpaMl0hklLq96v9CVKkzMeEircRIUwZ4wB+7CINt69MuZb6/Wp5XCpJWDVUXOk7VHEAP7rbslhAJZL6dQgZBP9reyDwXqmim2qo2GQmLnOAj4nGFKSRTFeJpNuBVwrXX41Lbg25dpWmFP0wDy1UbGpHmQNcNvX3q4DfBRpWkE4y3bOVoXZsxpFPZXiueL2bsWdJ/XH4EcEOc7Z2kAN4KOtyQbr1USGSPOe+sOP/q7rFqWoglOcoSKgcVnYMvKzHv50LfBRNK+guYL2xzbOAjYRrEO8C3js1+jWU7hwTwPuxr4I6C63F7WPAh0kYJAudATqhrst+SrYuK4/pNhI6a1iHp1Ul1drqMWMcwOMMNF3gVC9XzUiq00ljlFQ3A2cb21GKKg7goa5nPvZvPb2qG1Y/biVN5y+1ti9LhxELB4C4HW2vXHcLhG5YUxWxqLV9WXsMWTmAh3qmLXBxdWsOvR+RlCq6qPYNaES6vLUDeKislt/0VE2T6kbnhjVVfoHaOSQVoRSFVA7gcQHhTFuB2yx9EPv9wQrsN3gxCmspIplzgA8A3yWiSrvMATba2RclOXsf8HpDG6zxCtzmMfR5tuPK7q2JnDcwvTnFXtzSF4wyB0hB6aoBnoL8/QK7sRRtaUslptkvx9I0IyhFOZdKJDUhN1Dd3KYichYxeKOZJCVsG/YhX5VIytFSxbe+U463m7E/1XgRiRAaXnIAtbXbldiXe1+Ellu/nXpqB16D1hLnbuDVxjbMAN5KeK6C7AAxVGWK/UEMkXQzaUSq1JkpFZGzCrhBsCPKATx8c6My4aF+D265P1ADPP5Mvczg3ureJBWRUzW2Uak2UJWCKXBZOGuq3LQHVCKpikiVnwWV00kK5RM1TT6JA3isRwvwFKTJ0lWJpAdxa2bIedvnAoZK4hW4NPHVJk92BLOAd6GJSEwAny35O7Pq4Bh1i1Qp42pG0i30F1tYCfxGuF6qjJy1hHcRK5geUq+tPDxmaqqSpVsGlUjqVTug5vynOnqejr7UbsLlMnrUrg+wFPgR2uZk0C8xBicB3yQ86rYf+PTUKOvQ1T0mgW9gH5xaAHwF90sOfYdb6V2Wl00gIqaj2Cbso1/qcS10pCByPKGk9BLeSf98hewKIWrGi6/iyVly3m/cC7zO2DZv392CHaH5CtkdAOKIpCaUnHeOVETOmcAvBDvUmEcjHMBDzXotcOFU6/2BQiSlInI8oaT0WI5ZdhrlAB4xRNIm7PmDQWxaCiInJty9jfhlp5EO4KFqCqfaH3RnCm/FftYBnaewqKw2c4DFwLeBq5h+zqyKWeih1J3A27AlXHxG0qXG1wVXyq0EbPbhGkZb9FUwcYBPMF194gCuC2U/kWIVJwCfQ8sUvol6VEBisQSnpqYkvX4PW/U1Ewcoqw2cwH5nrDansoz0WSGmx3KK3kr9qGxTjaAU1SqqpnAT2tH4wNEOwu1OIXoZQmUnEYlKIeysbpweIo9K2Go0sSjf5MGyoleZeSQHUIiTg7g2sguqPk0H5uIeTDk63YCbRVLjNFwKXKhdTwJfwnb/NBN4Jy64FmrHI8oN/JSikBYphJ3VbBy/P1hqaINHTHlbCnmctbhkm1AbKlUcrURvVpiiuFMlkvZhV+cXk5dYFqmrgphQsZl0zAamV5qEjBTFnWqAp6qKaBMkW9R+A6ns+L/+faicSkGaQoiYAM8WtCPXcrSQcopKH7XfQCo7joLPFFY8MoVhMZnCg/R61eDVJG6vZF3po4aKU9nRF2oPnIIj6lqWUNOle6VzNUWyRQ0Vp7JDghrgKXDS5tbFnYq4Y4HjGt4IXIKWwHLH1DNb4mTgCrRT153YK61Fw6/Lyrk0VXGnSiSFDp+wkiKhVZHYS6XFbILj0TnxFBm2MTH4spGiS0pM7UGq1PokUNOsC9I0fojRLuycoVIEndTavkZJx6hQCy0K3JHtJcZ2qJnCne3YrRBT25eiY1sWqJnCqUK+g4idFCxmjHJpMg3gnIg5aqVYf3tRu/3asVe9j0JY1ULk5MZCju5LGPKLsE4JOxHnXF/APgN4PZrIxiRwOaPRKjcYMURSipIyS8Q8U3YiJzdiiKQUJWVVECOkkUUDuKloUsm5gpgAWVYN4KajKSXnIVBD5I3QAB4WqJnCBa4R85oabFNVv4eayMmN2JJz6zQs0FW/CxyR0+RN69BAJZIsJetU1e+CESVyciOGSKoiWReT8z8WRE5uxJScbwMuFu6hNoiurZlTiyOIKTkf1ABKVf3217ROfm0hQCWSejWOjMn5TyUd0yICMSXnj6I3jixwjSk30tCMnHGHlaxqr9ESOUMEq6aRfqSQjmlRA9SS8+6RSjqmRc1QM4VbImcEEZIpnKP9TIua0StTuCVyxhArcC3Wrsa+eeTQ4H+9L2RIVfmuJQAAAABJRU5ErkJggg==;" vertex="1" parent="n.a-score">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal107" value="Goal — Land lifetime value, churn and segment scores where the semantic layer can join them by morning." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1330" y="860" width="300" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap108" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="1330" y="900" width="300" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n109" value="&lt;b&gt;Score and publish&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="1330" y="920" width="300" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico110" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n109">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="title" value="Who the Customer 360 Is For, and What Each of Them Gets to Do" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=20;fontStyle=1;fontColor=#16202c;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="40" y="20" width="1620" height="30" as="geometry" />
        </mxCell>
        <mxCell id="rule" value="" style="line;strokeWidth=1;html=1;strokeColor=#c9d3de;" vertex="1" parent="1">
          <mxGeometry x="40" y="50" width="1620" height="10" as="geometry" />
        </mxCell>
        <mxCell id="_lg111" value="" style="rounded=1;arcSize=30;html=1;fillColor=#08427b;strokeColor=#073b6f;" vertex="1" parent="1">
          <mxGeometry x="40" y="1630" width="20" height="10" as="geometry" />
        </mxCell>
        <mxCell id="_lg112" value="Person or role" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#7b8794;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="70" y="1620" width="90" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_lg113" value="" style="rounded=1;arcSize=30;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;" vertex="1" parent="1">
          <mxGeometry x="180" y="1630" width="20" height="10" as="geometry" />
        </mxCell>
        <mxCell id="_lg114" value="Journey / task" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#7b8794;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="210" y="1620" width="90" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_lg115" value="" style="rounded=1;arcSize=30;html=1;fillColor=#f5f5f5;strokeColor=#8c8c8c;" vertex="1" parent="1">
          <mxGeometry x="320" y="1630" width="20" height="10" as="geometry" />
        </mxCell>
        <mxCell id="_lg116" value="External / third party" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#7b8794;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="350" y="1620" width="130" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_lg117" value="" style="rounded=1;arcSize=30;html=1;fillColor=#e1d5e7;strokeColor=#9673a6;" vertex="1" parent="1">
          <mxGeometry x="500" y="1630" width="20" height="10" as="geometry" />
        </mxCell>
        <mxCell id="_lg118" value="Security / platform" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#7b8794;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="530" y="1620" width="110" height="20" as="geometry" />
        </mxCell>
        <mxCell id="foot-rule" value="" style="line;strokeWidth=1;html=1;strokeColor=#e3e9ef;" vertex="1" parent="1">
          <mxGeometry x="40" y="1650" width="1620" height="10" as="geometry" />
        </mxCell>
        <mxCell id="foot" value="v 1.0   ·   owner Data &amp; AI Global Practice   ·   date 2026-09" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="40" y="1670" width="1620" height="10" as="geometry" />
        </mxCell>
      </root>
    </mxGraphModel>
  </diagram>
</mxfile>
