<mxfile host="app.diagrams.net" agent="architecture-diagram" version="24.0.0">
  <diagram name="Actors and Their Core Journeys" id="03-actors-and-journeys">
    <mxGraphModel dx="1400" dy="900" grid="1" gridSize="10" guides="1" tooltips="1" connect="1" arrows="1" fold="1" page="1" pageScale="1" pageWidth="1180" pageHeight="1090" math="0" shadow="0">
      <root>
        <mxCell id="0" />
        <mxCell id="1" parent="0" />
        <mxCell id="_box1" value="People whose data it is" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#6c8ebf;dashed=1;dashPattern=8 8;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b7fa6;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="40" y="80" width="340" height="700" as="geometry" />
        </mxCell>
        <mxCell id="_box2" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="60" y="120" width="300" height="370" as="geometry" />
        </mxCell>
        <mxCell id="n.a-subject" value="&lt;b&gt;Everyday user&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;180 M registered&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="140" width="260" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate3" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-subject">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico4" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-subject">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal5" value="Goal — When I say stop, I want it to actually stop — everywhere, not just on the screen where I said it." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="210" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_jcap6" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="260" width="260" height="20" as="geometry" />
        </mxCell>
        <mxCell id="n.j-withdraw" value="&lt;b&gt;Withdraw a consent&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="280" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico7" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.j-withdraw">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="n.j-erase" value="&lt;b&gt;Delete my account&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="340" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico8" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.j-erase">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n9" value="&lt;b&gt;Download my data&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="400" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico10" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n9">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box11" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="60" y="510" width="300" height="240" as="geometry" />
        </mxCell>
        <mxCell id="n.a-visitor" value="&lt;b&gt;Visitor, not signed in&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;pre-identity&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="530" width="260" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate12" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-visitor">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico13" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-visitor">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal14" value="Goal — I should be able to refuse before anyone knows who I am, and have that refusal survive signing in." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="600" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_jcap15" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="80" y="650" width="260" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n16" value="&lt;b&gt;Refuse before signing in&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="80" y="670" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico17" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n16">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box18" value="People accountable for it" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#6c8ebf;dashed=1;dashPattern=8 8;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b7fa6;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="420" y="80" width="340" height="880" as="geometry" />
        </mxCell>
        <mxCell id="_box19" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="440" y="120" width="300" height="230" as="geometry" />
        </mxCell>
        <mxCell id="n.a-dpo" value="&lt;b&gt;Privacy officer&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;3 jurisdictions&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="460" y="140" width="260" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate20" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-dpo">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico21" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-dpo">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal22" value="Goal — Prove what we were allowed to do on a given day without asking six teams and hoping." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="460" y="210" width="260" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap23" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="460" y="250" width="260" height="20" as="geometry" />
        </mxCell>
        <mxCell id="n.j-evidence" value="&lt;b&gt;Answer a regulator&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="460" y="270" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico24" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.j-evidence">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box25" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="440" y="370" width="300" height="300" as="geometry" />
        </mxCell>
        <mxCell id="n.a-owner" value="&lt;b&gt;Purpose owner&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;40 product teams&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="460" y="390" width="260" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate26" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-owner">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico27" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-owner">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal28" value="Goal — Ship a new use of data without becoming the reason we are fined." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="460" y="460" width="260" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap29" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="460" y="500" width="260" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n30" value="&lt;b&gt;Register a purpose&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="460" y="520" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico31" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n30">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_n32" value="&lt;b&gt;See my purpose's cost&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="460" y="590" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico33" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n32">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box34" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="440" y="700" width="300" height="230" as="geometry" />
        </mxCell>
        <mxCell id="n.a-agent" value="&lt;b&gt;Support agent&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;case-bound, time-boxed&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#08427b;strokeColor=#073b6f;fontColor=#ffffff;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="460" y="720" width="260" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_plate35" value="" style="rounded=1;arcSize=22;html=1;fillColor=#ffffff;strokeColor=none;movable=0;resizable=0;connectable=0;" vertex="1" parent="n.a-agent">
          <mxGeometry x="5" y="19" width="32" height="32" as="geometry" />
        </mxCell>
        <mxCell id="_ico36" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-agent">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal37" value="Goal — Act on what the caller is asking for without being shown their whole life." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="460" y="790" width="260" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap38" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="460" y="830" width="260" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n39" value="&lt;b&gt;Raise a case for a caller&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="460" y="850" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico40" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n39">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box41" value="Machines and third parties" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#6c8ebf;verticalAlign=top;align=left;spacingLeft=34;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b7fa6;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="790" y="80" width="340" height="810" as="geometry" />
        </mxCell>
        <mxCell id="_ico42" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_box41">
          <mxGeometry x="9" y="7" width="20" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_box43" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="810" y="120" width="300" height="230" as="geometry" />
        </mxCell>
        <mxCell id="n.a-svc" value="&lt;b&gt;Product service&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;40 integrated&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#f5f5f5;strokeColor=#8c8c8c;fontColor=#333333;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="830" y="140" width="260" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico44" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-svc">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal45" value="Goal — Tell me yes or no in under ten milliseconds, and never make me guess when you cannot." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="830" y="210" width="260" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap46" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="830" y="250" width="260" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n47" value="&lt;b&gt;Ask for a decision&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="830" y="270" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico48" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n47">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box49" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="810" y="370" width="300" height="230" as="geometry" />
        </mxCell>
        <mxCell id="n.a-proc" value="&lt;b&gt;Processor&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;60 recipients&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#f5f5f5;strokeColor=#8c8c8c;fontColor=#333333;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="830" y="390" width="260" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico50" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-proc">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal51" value="Goal — Send me one instruction I can act on, and tell me exactly what you expect back." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="830" y="460" width="260" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap52" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="830" y="500" width="260" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n53" value="&lt;b&gt;Act on an erasure instruction&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="830" y="520" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico54" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n53">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_box55" value="" style="rounded=1;arcSize=3;whiteSpace=wrap;html=1;fillColor=none;strokeColor=#c9d3de;verticalAlign=top;align=left;spacingLeft=12;spacingTop=6;fontSize=11;fontStyle=2;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="810" y="630" width="300" height="230" as="geometry" />
        </mxCell>
        <mxCell id="n.a-reg" value="&lt;b&gt;Supervisory authority&lt;/b&gt;&lt;br&gt;&lt;font style=&quot;font-size:10px;color:#5b6b7d&quot;&gt;statutory deadlines&lt;/font&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#f5f5f5;strokeColor=#8c8c8c;fontColor=#333333;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="830" y="650" width="260" height="70" as="geometry" />
        </mxCell>
        <mxCell id="_ico56" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="n.a-reg">
          <mxGeometry x="9" y="23" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="_goal57" value="Goal — Show me the record as it stood, not a reconstruction assembled after my letter arrived." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#5b6b7d;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="830" y="720" width="260" height="40" as="geometry" />
        </mxCell>
        <mxCell id="_jcap58" value="Core journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontStyle=1;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="830" y="760" width="260" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_n59" value="&lt;b&gt;Request the evidence pack&lt;/b&gt;" style="rounded=1;arcSize=8;whiteSpace=wrap;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;fontColor=#1a2b45;fontSize=12;fontFamily=Segoe UI;verticalAlign=middle;align=center;spacingLeft=38;" vertex="1" parent="1">
          <mxGeometry x="830" y="780" width="260" height="50" as="geometry" />
        </mxCell>
        <mxCell id="_ico60" value="" style="shape=image;html=1;imageAspect=1;aspect=fixed;movable=0;resizable=0;rotatable=0;connectable=0;editable=0;deletable=0;noLabel=1;image=data:image/png,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;" vertex="1" parent="_n59">
          <mxGeometry x="9" y="15" width="24" height="24" as="geometry" />
        </mxCell>
        <mxCell id="title" value="Actors and Their Core Journeys" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=20;fontStyle=1;fontColor=#16202c;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="40" y="20" width="1090" height="30" as="geometry" />
        </mxCell>
        <mxCell id="rule" value="" style="line;strokeWidth=1;html=1;strokeColor=#c9d3de;" vertex="1" parent="1">
          <mxGeometry x="40" y="50" width="1090" height="10" as="geometry" />
        </mxCell>
        <mxCell id="_lg61" value="" style="rounded=1;arcSize=30;html=1;fillColor=#08427b;strokeColor=#073b6f;" vertex="1" parent="1">
          <mxGeometry x="40" y="1000" width="20" height="10" as="geometry" />
        </mxCell>
        <mxCell id="_lg62" value="Person or role" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#7b8794;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="70" y="990" width="90" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_lg63" value="" style="rounded=1;arcSize=30;html=1;fillColor=#eef4fb;strokeColor=#93b0d0;" vertex="1" parent="1">
          <mxGeometry x="180" y="1000" width="20" height="10" as="geometry" />
        </mxCell>
        <mxCell id="_lg64" value="Journey / task" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#7b8794;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="210" y="990" width="90" height="20" as="geometry" />
        </mxCell>
        <mxCell id="_lg65" value="" style="rounded=1;arcSize=30;html=1;fillColor=#f5f5f5;strokeColor=#8c8c8c;" vertex="1" parent="1">
          <mxGeometry x="320" y="1000" width="20" height="10" as="geometry" />
        </mxCell>
        <mxCell id="_lg66" value="External / third party" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#7b8794;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="350" y="990" width="130" height="20" as="geometry" />
        </mxCell>
        <mxCell id="note" value="Three of these actors want the platform to say no. That is the product." style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=10;fontColor=#8a97a5;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="40" y="1020" width="1090" height="20" as="geometry" />
        </mxCell>
        <mxCell id="foot-rule" value="" style="line;strokeWidth=1;html=1;strokeColor=#e3e9ef;" vertex="1" parent="1">
          <mxGeometry x="40" y="1050" width="1090" height="10" as="geometry" />
        </mxCell>
        <mxCell id="foot" value="v 1.0   ·   owner Security &amp; Identity Architecture" style="text;html=1;strokeColor=none;fillColor=none;align=left;verticalAlign=middle;whiteSpace=wrap;fontSize=9;fontColor=#9aa7b4;fontFamily=Segoe UI;" vertex="1" parent="1">
          <mxGeometry x="40" y="1060" width="1090" height="10" as="geometry" />
        </mxCell>
      </root>
    </mxGraphModel>
  </diagram>
</mxfile>
