API Key and Token Service · View 04 of 22 · Act 2 · People and journeys
The trough, and why it stays
- Copying the secret is the low point, and it is caused by a deliberate decision: the platform keeps no recoverable copy. The fix is not to soften that — it is rotation, which turns a lost secret into a 30-second recovery rather than a support ticket.
What the architecture owes this journey
- Scope presets, so a developer who does not yet know the vocabulary does not reach for the widest option.
- Environment in the prefix, so a test key failing against live is legible in the error rather than in a support conversation.
- Time to first call ≤ 2 minutes at p50 — a stated assumption, and the only NFR on this page that a developer can feel.
Risks
- Narrow scope defaults raise the rate of second key creation. Accepted: a second key is cheap, an over-scoped first key is permanent.
- The scope picker is the main place a well-designed vocabulary can still be defeated by a bad default.