Term Kind Topic What it is
Bottom Line Up Front practice Written Communication Placing the conclusion and the requested action in the first lines, on the assumption that most readers will not reach the end.
Public Incident Narrative Public Postmortem practice Written Communication An externally published account of an outage that transfers the diagnostic search rather than a conclusion - the timeline that was read, the hypotheses that were wrong and the practice gap that allowed it.
Written Communication practice Written Communication Writing that reaches more people than any meeting, survives longer, and forces the thinking that verbal explanation lets you skip.